Canada’s biggest telecom company is completely offline and nobody knows why

Rogers Communications, the largest telecommunications company in Canada, has suffered a massive service outage that has knocked out internet access, mobile service, and landlines across the country. The outage has also impacted ATMs and Interac machines, according to a Global News (opens in new tab) report, and some customers have also reported difficulty accessing 911 services.

Services went offline early on July 8, although Rogers didn’t acknowledge the issue until around 9 am ET, right about the time I started trying to figure out why my internet wasn’t working. Unfortunately, the cause of the problem still has not been revealed: The Rogers website (opens in new tab) says only that it is “experiencing a network outage and are working to restore services as quickly as possible.”

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