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Twitch to ban serial refunders who take advantage of streamer subs

Twitch is now starting to review subscription refunds and monitor users suspected of abusing the system. The small yet impactful change to its refund policy hopes to combat serial refunders, who subscribe to get a shoutout from the streamer and then file a refund to get their money back. Users who are caught abusing the system will incur a temporary or permanent Twitch ban.

Twitch noted that this change is being implemented to protect Twitch streamers from chargebacks, and also allow for “legitimate refunds to be handled quickly for those in your community who need them.” This change will only affect purchases made through Twitch and won’t cover donations and other payments through services like Streamlabs. 

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